Security and Privacy

Security Policy

Merseyhip are committed to safeguarding your online security and will only capture and store information that you voluntarily give to us. This information is collected at the time of ordering or registering and is collected by Merseyhip, not a third party.

This information is collected lawfully and in accordance with the Data Protection Act 1998. Should you have any further issues with regards to our privacy policy than contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. The Merseyhip website uses cookies that store no personal information of any kind and simply contain a database ID that helps us log you in to the site. Most Web browsers automatically accept cookies, but they can be disabled.

Data protection

The Merseyhip  database is stored behind a high security firewall to prevent hackers getting at your personal information. The server itself is stored in a 24-7 manned secure building, preventing any physical access to data.

Credit Cards

If you are unhappy entering your credit card details on the Internet, please remember that you can pay over the telephone, by cheque.

Refund Policy

Refunds are given to clients when errors occur at the point of transaction. These instances may include over-charging of credit cards or mistakes at the point of submitting details. Refunds will be paid in the same manner as the original payment method (cheque, credit card etc) and within 30 days.

Any additional refunds will be given at the discretion of the Managing Director.